PRIVACY POLICY - iengorde Your privacy matters to us. iengorde respects your privacy and complies with applicable laws and regulations regarding personal information we may collect when you use our website, cloud platform and related services. Personal information is any data that can identify you, such as name, email, phone, billing details, information about your farm or business, as well as data about how you use our services. If our site contains links to third-party sites or services, note that those sites have their own privacy policies. This policy does not apply to your activities outside iengorde. Effective: May 31, 2026 Last updated: May 31, 2026 1. INFORMATION WE COLLECT We collect two general types of information: what you provide voluntarily and what is collected automatically. 1.1 Information you provide - Registration and account data: name, email, phone, user role and access credentials. - Commercial contact data: when you request a demo, plan or information through contact forms. - Subscription and billing data: contracted plan, payment receipts, billing details you send us. - Farm operational data: lots, partners, purchases, sales, production log, finances, inventory and other information your organization enters on the platform. 1.2 Automatically collected information - Log data: IP address, browser type, pages visited, date and time of access, time on page and technical system errors. - Session data: session identifiers, technical cookies required for authentication and security. - Device data: operating system, language, screen resolution and general browser settings. 1.3 Sensitive data We do not intentionally request sensitive data (health, political opinions, ethnic origin, etc.). If you enter such data in free-text fields on the platform, you do so at your own responsibility and we will only use it in accordance with this policy and applicable law. 2. PURPOSES OF PROCESSING We use your personal information when there is a legitimate reason to do so, mainly to: - Provide, operate, maintain and improve the iengorde platform. - Create and manage user accounts and role-based access. - Process contact, demo, subscription and support requests. - Send operational communications, service notices, security alerts or platform changes. - Comply with legal, accounting, tax or audit obligations. - Prevent fraud, abuse, unauthorized access or security incidents. - Analyze aggregated, anonymized usage to improve the product. We do not sell your personal information to third parties. 3. LEGAL BASIS Processing is based, as applicable, on: - Performance of the service contract between your organization and iengorde. - Compliance with legal obligations. - Our legitimate interest in operating, securing and improving the service. - Your consent when required (for example, optional marketing communications). 4. SHARING WITH THIRD PARTIES We may share personal information with: - Infrastructure, hosting, email, analytics or technical support providers who help us operate the service, under confidentiality obligations. - Legal, accounting or audit advisors when necessary. - Competent authorities when required by law or to protect rights, safety and integrity of the service. In case of merger, acquisition or corporate reorganization, your information may be transferred to the successor, who must respect this policy or an equivalent one. 5. SECURITY We apply reasonable technical and organizational measures to protect personal information against loss, unauthorized access, disclosure, alteration or destruction. No online system can guarantee absolute security; we recommend strong passwords and not sharing your credentials. 6. RETENTION We retain personal information only as long as necessary for the purposes described, while you maintain an active account, while a legal obligation exists or while needed to resolve disputes. Your farm operational data remains available while your subscription is active, unless deletion is requested in accordance with law and our terms of service. 7. YOUR RIGHTS Under applicable law, you may request: - Access to your personal data. - Rectification of inaccurate or incomplete data. - Erasure when applicable. - Restriction or objection to certain processing. - Portability when applicable. To exercise these rights, contact us through the website contact form or support channels indicated in your account. We will respond within a reasonable time. You may opt out of marketing communications at any time by following the message instructions or contacting us directly. 8. COOKIES AND SIMILAR TECHNOLOGIES We use cookies and similar technologies strictly necessary for authentication, security and session operation. We do not use third-party advertising cookies on the authenticated platform. You may configure your browser to reject cookies, although some features may become unavailable. 9. INTERNATIONAL TRANSFERS If we process data outside your country of residence, we will adopt reasonable safeguards in accordance with applicable regulations. 10. MINORS iengorde is aimed at businesses and professionals in the poultry and agricultural sector. We do not intentionally collect data from minors. If we detect such information, we will delete it. 11. CHANGES TO THIS POLICY We may update this policy to reflect changes in the service, our practices or legal requirements. We will publish the updated version at the same URL (/en/privacy) and indicate the last update date. If the change is material, we will notify you by reasonable means. 12. CONTACT For questions about privacy or the processing of your personal data, contact us through the contact form on our website or iengorde support channels. Service provider: iengorde Website: iengorde platform (cloud poultry production management SaaS)
